MFA plan users do not see the "Device Security" information, but all other details are present. The device page shows the user(s) attached to that phone, and other information and properties like the phone number, the type of device, the model and operating system, etc.ĭuo Beyond and Duo Access plan customers van view device security information about enrolled devices, like the screen lock status. This loads the properties page for that phone or tablet. Select a phone by clicking the identifier in the "Device" column. If you've filtered your current view, the report only includes the filtered results. You can also select URL to obtain a direct link to your current view. MFA and Free editions see a breakdown of phone devices by type, followed by the device list.Ĭlick the Export button in the upper right side of the devices list and select CSV, JSON, or PDF to download a a list of devices. You can narrow down the list of devices by OS platform, version, or security feature. If you're using Duo's Duo Beyond or Duo Access plans, the default 2FA Devices view includes a number of selectable filters on the left side. A list of phones and tablets is shown, along with the attached user(s), if any. The default view called "Phones" also includes tablet devices. Log in to the Duo Admin Panel and click 2FA Devices in the left sidebar. Please use one of Duo's supported browsers. Microsoft ended Internet Explorer desktop application support on June 15, 2022. ĭuo no longer supports use of Internet Explorer to access the Admin Panel. or check your browser’s SSL implementation here. If you have issues accessing the site, please update your browser to a recent version of Chrome, Firefox, Edge, Safari, etc. The browser used to access the Duo Admin Panel must support TLS 1.2, which most modern browsers do by default. See Accessing the Duo Admin Panel for detailed Duo Admin Panel login instructions. Manage phones, hardware tokens, and other two-factor authentication devices from the Duo Admin Panel.Įnter your Duo administrator account credentials. Notice: If you have created and registered an Authy app for others to log into (Via the Authy Dashboard or Twilio Console), you will need to delete it prior to closing and deleting your account.Was this page helpful? Let us know how we can make it better. Please note that once the process is completed, it is irreversible and we cannot recover your account. These steps will include confirmation emails which will give you the opportunity to terminate the process if you change your mind during the 30-day period. This process will guide you through a number of verification steps to ensure that your request is authentic, and to prevent the unintended loss of access to the accounts that you use 2FA for. If you delete your Authy account prior to disabling 2FA security on the website for your 2FA token account, you may be unable to log in to your account. This will need to be performed on the token account's website, or by contacting them for assistance. Warning: 2FA security must be disabled on your secured user account -BEFORE- deleting your Authy account. Since your security is important, we have provided a secure self-service option for closing and deleting your account here: Users are free to delete their Authy account at any time.
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